Privacy Policy
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Whitsun Brook Properties
Whitsun Brook Properties (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Who We Are
Whitsun Brook Properties is a UK-based property lettings and management business.
Data Controller:
Whitsun Brook Properties
Email: hello@whitsunbrookproperties.com
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2. Information We Collect
We may collect and process the following personal information:
• Name
• Email address
• Telephone number
• Any information you provide when contacting us via our website, email, or phone
• Technical information such as IP address, browser type, and device information (via analytics and cookies)
We only collect information that is necessary to provide our services or respond to enquiries.
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3. How We Use Your Information
We use personal information for the following purposes:
• To respond to enquiries and requests
• To provide information about our lettings and property management services
• To communicate with landlords, tenants, or prospective clients
• To improve our website and services
• To comply with legal or regulatory obligations
We do not sell or trade personal data.
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4. Legal Basis for Processing
We process personal data under the following lawful bases:
• Consent – where you submit an enquiry or contact form
• Legitimate interests – to respond to enquiries and operate our business
• Legal obligation – where required by law
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5. Marketing Communications
We may contact you directly regarding our services where you have requested information or where there is a legitimate interest to do so.
You can opt out of marketing communications at any time by contacting us using the details above.
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6. Sharing Your Information
We do not share personal information with third parties except where required to:
• Comply with legal or regulatory obligations
• Protect our rights or safety
We do not use third-party marketing platforms or sell data to third parties.
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7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal or regulatory requirements.
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8. Cookies and Analytics
Our website uses cookies and Wix analytics tools to help us understand how visitors use the site and to improve performance.
Cookies may collect anonymous information such as pages visited and time spent on the site.
You can control or disable cookies through your browser settings.
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9. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing
• Withdraw consent at any time
To exercise these rights, please contact us at hello@whitsunbrookproperties.com.
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10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
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12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: