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Compliance and Client Protection
At Whitsun Brook Properties, we are fully compliant with all UK lettings regulations. We are members of government-approved schemes that protect our clients and ensure the highest standards of professional practice.
We are members of the government approved Property Redress scheme, providing our clients with access to a fair and impartial complaints process if required.
This ensures that any issues are handled transparently and professionally.
Our certificate can be viewed here:
We are members of the government-approved Client Money Protection (CMP) scheme provided by The UK Association of Letting Agents. This ensures that all client funds, including rent and deposits, are fully protected in the unlikely event of financial loss.
Our membership provides landlords and tenants with reassurance that their money is handled securely and in accordance with industry regulations.
Further information about the UKALA Client Money Protection Scheme can be found here.
https://www.ukala.org.uk/membership-services/client-money-protection/
Our certificate can be viewed here:
We are registered with the Information Commissioner’s Office (ICO) and are committed to handling all personal data in accordance with UK data protection legislation.
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